FRICOF LLC

Payment Policy

How and when we charge, and what appears on your statement.

Last updated: August 14, 2026

This Payment Policy explains how FRICOF LLC accepts payment, when you are charged, what appears on your statement, and how your payment details are protected. It applies to all purchases made through fricof.com.

1. Accepted payment methods

We accept:

Visa, Mastercard, American Express, and Discover credit and debit cards, processed securely by Stripe
PayPal

All prices on this website are shown and charged in United States Dollars (USD).

2. What appears on your statement

Charges from us appear on your card or account statement as FRICOF. If you see a charge you do not recognise, please email contact@fricof.com or call +1 (213) 599-7990 before contacting your bank — we can identify and resolve it quickly.

3. When you are charged

One-time services

You are charged in full at checkout. This applies to the Website Health Check, Quick Fix tasks, and any other one-time purchase.

Project work

Website and landing page projects are billed as a 50% deposit before work begins and the remaining 50% on delivery. Your proposal states both amounts in writing before you pay anything.

Monthly plans and retainers

Your first payment is taken at checkout. After that you are billed automatically on the same day each month until you cancel. We email you a receipt for every charge.

4. Advertising budget is billed separately

Our management fees never include advertising spend. You pay Google, Meta, or any other platform directly, from an advertising account that you own and control. FRICOF does not hold your advertising budget and does not add a markup to it. You can see exactly what you spent at any time in your own platform billing screen.

5. Cancelling a subscription

You can cancel a monthly plan at any time by emailing contact@fricof.com. There is no cancellation fee and no long-term contract. Cancellation stops all future charges; refund eligibility for the current period is set out in our Refunds Policy.

6. Failed or declined payments

If a payment fails, we email you and retry once after 3 days. If it fails again, we pause the service rather than cancel it, and we contact you to sort out the payment method. We never suspend an account without telling you first.

7. Taxes

Prices shown do not include sales tax unless stated. Where sales tax applies to your location, it is calculated and shown at checkout before you confirm payment.

8. Payment security

All payments are processed by Stripe and PayPal, both PCI DSS Level 1 certified providers.
FRICOF never sees, handles, or stores your full card number, expiry date, or security code. Card details are entered directly into the processor’s secure form.
The entire website is served over TLS encryption (HTTPS).
We retain only the information needed to identify your order: your name, email address, the service purchased, the amount, and the last four digits of the card as supplied by the processor.

9. No hidden fees

The price shown at checkout is the price you pay. We do not charge setup fees, admin fees, or processing surcharges beyond what is stated on the service page and in your proposal. Any optional add-on is quoted to you in writing and only charged if you agree to it.

10. Receipts and invoices

You receive an emailed receipt for every payment. If you need a formal invoice for your accounting, including your company details, email contact@fricof.com and we will issue one within one business day.

11. Disputes

If you believe you have been charged in error, contact us first at contact@fricof.com. We reply within 24 hours and will correct any genuine error immediately. See our Refunds Policy for the full refund process.

12. Contact us