FRICOF LLC

Privacy Policy

How we collect, use and protect your information.

Last updated: August 14, 2026

FRICOF LLC (“FRICOF”, “we”, “us”) respects your privacy. This policy explains what personal information we collect, why we collect it, who we share it with, and the rights you have over it. It covers fricof.com and all services we provide.

1. Who is responsible for your data

FRICOF LLC, 1001 S Main St Ste 600, Kalispell, MT 59901, United States, is the controller of the personal information described in this policy. For any privacy question or request, email contact@fricof.com.

2. Information we collect

Information you give us

Name, business name, email address, and phone number when you contact us or place an order
Billing address and the details you enter into a checkout or proposal
Information you send us to perform the service, such as website content, product details, or access credentials

Information collected automatically

IP address, browser type, device type, and pages viewed
Cookies and similar technologies, as described in section 6

Information from payment processors

When you pay, Stripe or PayPal sends us a confirmation containing your name, email, the amount, and the last four digits of your card. We use this to identify your order and issue receipts.

3. What we do NOT collect

We never see, handle, or store your full card number, card expiry date, or security code. Those details go directly from you to Stripe or PayPal, who are PCI DSS Level 1 certified. We also do not collect any special category data such as health, biometric, or political information, and we do not knowingly collect information from anyone under 18.

4. Why we use your information

To deliver the services you have bought and communicate with you about them
To take payment and issue receipts and invoices
To provide customer support and respond to your enquiries
To meet legal, tax, and accounting obligations
To improve our website and services
To send service updates. We only send marketing emails if you opt in, and every one has an unsubscribe link.

5. Who we share it with

We share personal information only with the providers needed to run our business, and only to the extent needed:

Stripe and PayPal, to process payments
Our website hosting and email providers
Analytics providers, to understand website usage
Advertising platforms such as Google and Meta, where you have engaged us to manage campaigns on your accounts
Professional advisers and authorities, where the law requires it

We do not sell your personal information. We do not rent or trade it. We do not share it with anyone for their own marketing purposes.

6. Cookies

We use cookies that are strictly necessary for the website and cart to work, plus analytics cookies that help us see which pages are useful. You can block or delete cookies in your browser settings at any time; the site will still work, though some features may be reduced.

7. How long we keep it

Enquiry and support records: 24 months from your last contact with us
Order, invoice, and payment records: 7 years, as required by US tax and accounting rules
Project files and deliverables: for the duration of our engagement plus 12 months, then deleted on request

8. Your rights

Wherever you live, you may ask us to:

Give you a copy of the personal information we hold about you
Correct anything inaccurate
Delete your information, where we are not legally required to keep it
Stop using it for marketing
Export it in a portable format

If you are in the EU or UK, you have these rights under the GDPR and may complain to your local data protection authority. If you are a California resident, you have the rights described in the CCPA, including the right to know and the right to delete, and the right not to be discriminated against for using them. Note that we do not sell personal information, so there is nothing to opt out of.

To exercise any right, email contact@fricof.com. We respond within 30 days and never charge a fee.

9. How we protect your information

The whole website is served over TLS encryption (HTTPS)
Access to client data is limited to the staff who need it, protected by strong passwords and two-factor authentication
Client credentials are stored in an encrypted password manager, never in plain text or in email
We review our security practices regularly and patch our systems promptly

10. International transfers

We are based in the United States and our providers may process data in the United States or elsewhere. Where we transfer personal information out of the EU or UK, we rely on Standard Contractual Clauses or another lawful transfer mechanism.

11. Third-party websites

Our website may link to other sites. We are not responsible for their privacy practices; please read their policies before giving them your information.

12. Changes to this policy

We may update this policy. The “last updated” date above always shows the current version, and we notify you by email of any material change that affects you.

13. Contact us